Dallas County MHMR Center

Metrocare Services is the largest provider of mental health services in North Texas, serving more than 55,000 people a year across Dallas County, and it has done so for over fifty years. Its substance use programs are person-centered and trauma-informed, and sit inside an unusually wide organization: mental health care for adults and children, intellectual and developmental disability services including autism, veterans and military family services, housing support, pharmacies and community social services. Metrocare is also the local IDD authority, which means its staff enroll eligible people into Medicaid programs and onto the state Medicaid waiver interest lists — a wait that can run over a decade, so getting on it early matters. Accepted coverage includes Medicaid, Aetna, Blue Cross Blue Shield, Cigna, Magellan, Scott & White, TRICARE through Humana and UnitedHealthcare, along with Medicare, military insurance and state funding.