Northpointe Council

First Step Center, operated by Northpointe Council in Niagara Falls, is a 24-bed residential substance use program that runs around the clock. It combines seven medically supervised withdrawal beds with seventeen stabilization beds, providing medical and non-medical detoxification under nursing and counseling staff. The program accepts Medicare, private insurance and military insurance.

Northpointe Council provides person-centered prevention, intervention, treatment and recovery services for substance use disorders across the Greater Niagara area. Its residential First Step Center offers detoxification and stabilization, alongside outpatient counseling, methadone maintenance, and family and couples counseling. The nonprofit also runs school-based prevention, impaired-driver and employee-assistance programs.