Your Privacy

At ChooseHelp your privacy is important to us. Confidentiality is at the foundation of our services and it is a primary concerns. Here we describe our Online Privacy Policy and what information we collect. Our Online Privacy Statement is available from a link at the bottom of each page on our website, and is fully explained on this page.

What our Privacy Policy Covers

This Privacy Policy covers any personal information that ChooseHelp.com obtains from you when you use services on our site. This policy does not cover the practices of companies that ChooseHelp.com does not own or control, or the actions of people that ChooseHelp.com does not employ or manage.

Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes.

By using this site, you agree to the terms of our policy.

What Personal Information is Collected

Depending on how you use ChooseHelp.com, we may ask you to share personal information with us. Whether you choose to give ChooseHelp.com information is completely up to you. We provide online forms for contact purposes and we may collect your name, phone number, and email address, as well as other important information that enables us to serve you better. Additional information that may be collected includes home address, date of birth, alcohol and drug use history, along with your medical history.

When Personal Information is Collected

ChooseHelp.com will ask you for information, including some personal information, when you contact our treatment centers by phone, email or by using any of the online forms provided on our website.

Who Views Your Personal Information

ChooseHelp.com may share your personal information with the treatment providers it represents. They have access to personal information needed to perform their functions of helping you, but may not disclose your personally identifiable information for other purposes.

Some personal information is stored on servers owned by other companies. Only ChooseHelp.com has the right to access this information.

How ChooseHelp.com Protects Your Information

In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard security technology to protect data transfer and our information systems are treated with the highest regard for security. In addition, we limit access to user information to only authorized personnel.

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

Cookies on ChooseHelp.com

We collect anonymous information about how you use the site by setting and accessing cookies in your browser, application or similar technology. Cookies are not connected to any personal information about you. We collect information to provide better services to all of our users.

ChooseHelp.com may use some cookies from 3rd party sources to enable us to provide you with certain features on our website. Removing some of our cookies may seriously disrupt your use of the site.

What type of cookies do we use and when?

There are two broad classes of cookie: session and permanent. Session cookies are used to keep track of information needed by a user and their browser on their journey through a website. Session cookies have a short lifetime and expire within a few minutes of the user leaving the site. ChooseHelp.com uses session cookies to keep you logged in for the duration of your visit, which enable you to complete certain actions on this website, for example, using our forums, user profiles and expert q&a's.

We also use permanent cookies to 'remember you' when you return:

Google Analytics

ChooseHelp.com uses permanent cookies to enable web traffic analysis using Google Analytics. These cookies are used to collect information about how visitors use our website. We use the information to compile reports and improve your user experience and the overall quality of our services. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information visit Google's privacy policy and their information on analytics data safeguarding.

Advertising & Remarketing

In the course of ads being served on our website, 3rd parties, including Google, may be placing and reading cookies in your browser, application or similar technology, in order to collect information. To opt out of customized Google Display Network ads click here. To find out more about how Google uses any advertising related data it collects please visit Google's Advertising Privacy Policy.

Our use of remarketing lists is restricted to the targeting of healthcare professionals. We may use collected data to remarket non-sensitive services and promotions in connection with ChooseHelp.com, for example to advertise our directory listings and other healthcare marketing services specifically to healthcare professionals.

Remarketing is a way for us to connect with users, based upon their past interactions with the ChooseHelp.com website. ChooseHelp.com may use 3rd party marketing vendors to perform remarketing services. As a result, 3rd party vendors, including Google, may show ChooseHelp.com ads on sites on the internet. 3rd party vendors, including Google, use cookies to serve ads based on a user's prior visits to ChooseHelp.com's website. Any information collected is used only for the remarketing purposes described here, and will not be used by them for any other purpose.

You can opt out of network advertising cookies by visiting the aboutads.info choices page. If you want to persist your opt-out of interest-based ads from all Network Advertising Initiative-member companies, you can install a browser opt-out plugin or visit the NAI opt-out page. 

Privacy for Children

ChooseHelp.com represents mental health treatment providers. We only offer information for individuals 13 years of age or older. As such, our website is not structured to attract anyone under the age of 13, nor do we knowingly collect any information from individuals under the age of 13.

Links to Other Websites

ChooseHelp.com is not responsible for the content or practices employed by other websites that are linked to from ChooseHelp.com. When you use a link to go from ChooseHelp.com to another website, our privacy policy is no longer in effect.

Your Consent

By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

If you have any questions or concerns about this privacy policy, please email contact@choosehelp.com.

Our postal address is:

Choose Help
11301 Olympic Blvd. #351
Los Angeles, CA 90064
U.S.A.

 

Page last updated Nov 08, 2012