Your Privacy

At ChooseHelp your privacy is important to us. Confidentiality is at the foundation of our services and it is a primary concerns. Here we describe our Online Privacy Policy and what information we collect. Our Online Privacy Statement is available from a link at the bottom of each page on our website, and is fully explained on this page.

What our Privacy Policy Covers

This Privacy Policy covers any personal information that obtains from you when you use services on our site. This policy does not cover the practices of companies that does not own or control, or the actions of people that does not employ or manage.

Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes.

By using this site, you agree to the terms of our policy.

What Personal Information is Collected

Depending on how you use, we may ask you to share personal information with us. Whether you choose to give information is completely up to you. We provide online forms for contact purposes and we may collect your name, phone number, and email address, as well as other important information that enables us to serve you better. Additional information that may be collected includes home address, date of birth, alcohol and drug use history, along with your medical history.

When Personal Information is Collected will ask you for information, including some personal information, when you contact our treatment centers by phone, email or by using any of the online forms provided on our website.

Who Views Your Personal Information may share your personal information with the treatment providers it represents. They have access to personal information needed to perform their functions of helping you, but may not disclose your personally identifiable information for other purposes.

Some personal information is stored on servers owned by other companies. Only has the right to access this information.

How Protects Your Information

In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard security technology to protect data transfer and our information systems are treated with the highest regard for security. In addition, we limit access to user information to only authorized personnel.

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

Cookies on

We collect anonymous information about how you use the site by setting and accessing cookies in your browser, application or similar technology. Cookies are not connected to any personal information about you. We collect information to provide better services to all of our users. may use some cookies from 3rd party sources to enable us to provide you with certain features on our website. Removing some of our cookies may seriously disrupt your use of the site.

What type of cookies do we use and when?

There are two broad classes of cookie: session and permanent. Session cookies are used to keep track of information needed by a user and their browser on their journey through a website. Session cookies have a short lifetime and expire within a few minutes of the user leaving the site. uses session cookies to keep you logged in for the duration of your visit, which enable you to complete certain actions on this website, for example, using our forums, user profiles and expert q&a's.

We also use permanent cookies to 'remember you' when you return.

Personal Data is also collected for the following purposes and using the following services:

Registration and Authentication

  • Facebook Authentication. Personal Data: Various types of Data as specified in the privacy policy of the service.

Access to third party services' accounts

  • Access to the Facebook account. Permissions: About Me, Activities, Birthday, Current City, Email, List of Friends and Photos.

Remarketing and Behavioral Targeting

  • Remarketing through Google Analytics for Display Advertising and Facebook Remarketing. Personal Data: Cookie and Usage data.


  • Google Analytics, Google Tag Manager, Facebook Ads conversion tracking, Display Advertising extension for Google Analytics and Google AdWords conversion tracking. Personal Data: Cookie and Usage data.

Displaying content from external platforms

  • Youtube video widget, Wistia widget, Google Maps widget and Vimeo video. Personal Data: Cookie and Usage data

Infrastructure monitoring

  • Pingdom. Personal Data: Cookie and Usage data.

Interaction with online survey platforms

  • Qualaroo Widget. Personal Data: Usage data.

Traffic optimization and distribution

  • CloudFlare. Personal Data: Cookie and Various types of Data as specified in the privacy policy of the service.


  • Google AdSense. Personal Data: Cookie and Usage data.

Content commenting

  • Disqus. Personal Data: Cookie, Usage data and Various types of Data as specified in the privacy policy of the service.

Hosting and backend infrastructure

  • Amazon Web Services. Personal Data: Various types of Data as specified in the privacy policy of the service.

Interaction with external social networks and platforms

  • Facebook Like button and social widgets and AddThis. Personal Data: Cookie and Usage data.

Managing support and contact requests

  • Freshdesk. Personal Data: Various types of Data as specified in the privacy policy of the service.

User database management

  • ActiveCampaign. Personal Data: Email address and Various types of Data as specified in the privacy policy of the service.

Further information about Personal Data Usage

Privacy for Children represents mental health treatment providers. We only offer information for individuals 13 years of age or older. As such, our website is not structured to attract anyone under the age of 13, nor do we knowingly collect any information from individuals under the age of 13.

Links to Other Websites is not responsible for the content or practices employed by other websites that are linked to from When you use a link to go from to another website, our privacy policy is no longer in effect.


Google Analytics uses permanent cookies to enable web traffic analysis using Google Analytics. These cookies are used to collect information about how visitors use our website. We use the information to compile reports and improve your user experience and the overall quality of our services. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information visit Google's privacy policy and their information on analytics data safeguarding.

Google Advertising & Remarketing

In the course of ads being served on our website, 3rd parties, including Google, may be placing and reading cookies in your browser, application or similar technology, in order to collect information. To opt out of customized Google Display Network ads click here. To find out more about how Google uses any advertising related data it collects please visit Google's Advertising Privacy Policy.

Our use of remarketing lists is restricted to the targeting of healthcare professionals. We may use collected data to remarket non-sensitive services and promotions in connection with, for example to advertise our directory listings and other healthcare marketing services specifically to healthcare professionals.

Remarketing is a way for us to connect with users, based upon their past interactions with the website. may use 3rd party marketing vendors to perform remarketing services. As a result, 3rd party vendors, including Google, may show ads on sites on the internet. 3rd party vendors, including Google, use cookies to serve ads based on a user's prior visits to's website. Any information collected is used only for the remarketing purposes described here, and will not be used by them for any other purpose.

You can opt out of network advertising cookies by visiting the choices page. If you want to persist your opt-out of interest-based ads from all Network Advertising Initiative-member companies, you can install a browser opt-out plugin or visit the NAI opt-out page. 

Your Consent

By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

If you have any questions or concerns about this privacy policy, please email

Our postal address is:

Choose Help
11301 Olympic Blvd. #351
Los Angeles, CA 90064


Page last updated Sep 09, 2015

Ad Sales
Contact the Website Team Go to non-treatment-related contact form
Like Our Site? Follow Us!

This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information:
verify here.